Geneco FSG believes that better technology drives better service.

Staying on top of forever changing technology can be tough, but here at Geneco FSG we believe that using leading edge technology can help us serve you, our customer, in the best way possible. Geneco FSG also takes pride in the ability to offer you a customized proprietary system for ease of use. Using our online integration will save you time on service-related administrative tasks guaranteeing a speedy response to emergencies and special requests, while giving you access to information 24 hours a day.

 

Geneco FSG's strategies provides benefits that help:

 

  • >Control costs
  • >Quality service assurance
  • >Scheduled service or special request deliverance
  • >Efficiant communication
  • >Provide accurate, timely financial information and service reports
  • >Process improvement driven by consolidated information

Geneco FSG's quality facility support and work order technology provides enhanced communication between our customers and Geneco FSG employees through integrated mobile communications and online access. Various contact routes include email, two-way radios, cell phones, and PDAs. Geneco FSG and onsite teams strive to keep in close contact to handle your daily needs and service requests so we can provide timely, prompt responses while then tracking them through completion and invoicing. Being a customer will give you the ability to review status, data, and reports online 24 hours every day.

 

 

Quality Management

Keeping in contact with Geneco FSG will allow us to develop our standards of performance by which the quality of our services can be measured. Our quality program delivers:

 

  • >A clear focus on providing what we promise
  • >Well-defined policies and procedures centered around our clients objectives
  • >Continual performance improvement
  • >Peace of mind that your facilities are properly managed

 

  • We provide a dedicated and well trained staff who administer our quality program, the Geneco FSG process ensures:

 

  • >Our employees are accountable for their respective roles in delivering quality service
  • >Our employees understand your objectives
  • >We create clear and measurable goals, communicate them effectively and measure performance
  • >We remedy any areas requiring improvement

 

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